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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Willingham

November 3, 2026

5  out of  5
rating by Terri Willingham
"Very friendly and helpful. Great rates too!!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cole Smedley

October 28, 2026

5  out of  5
rating by Cole Smedley
"Great customer service and cheapest insurance around!"
We responded:
"Cole, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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William Green

October 26, 2026

5  out of  5
rating by William Green
"Helped me get sorted out in less than 10 minutes and explained everything perfectly."
We responded:
"William, thank you for the fantastic review! We’re always here to support you with your insurance needs in Boaz. "
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Lee Ann Eubanks

October 14, 2026

5  out of  5
rating by Lee Ann Eubanks
"Very knowledgable and professional. No delays getting info I requested."
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Leslie Russell

September 30, 2026

5  out of  5
rating by Leslie Russell
"I have carried my policy with Keith for years. His staff is always helpful and handles my needs quickly. Evan Bailey, Account Representative, is easy to work with as well. Always pleased."
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Randy Maddox

September 23, 2026

5  out of  5
rating by Randy Maddox
"Took care of me right away. Very efficient. Nice staff. Feel comfortable with them, satisfaction."
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Chris Bailey

May 15, 2026

5  out of  5
rating by Chris Bailey
"Excellent customer service at competitive pricing. Highly recommend!"
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Sweet Dan

April 10, 2026

5  out of  5
rating by Sweet Dan
"Evan is awesome. This office has been a great help and saved us some money. Highly recommend!"
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Staci

June 11, 2024

1  out of  5
rating by Staci
"I hate State Farm with a passion!
Last year I signed up for an auto policy started at $105 then the next month it was $132 and the next it was $180 without any kind of heads up from this agency. I had a BOP also I canceled it before the next due date. I then received a bill for a service charge 2x the amount I pay each month!
I know so many people who had so many problems with State Farm at claim time. STAY AWAY at all cost. Even if it’s cheaper the first month it’s going to go up!"
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Lena DiPietro

April 19, 2024

5  out of  5
rating by Lena DiPietro
"Extremely helpful, saved me money, very kind and respectful staff. So glad I switched too state farm!! :)"
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Stephanie Colquitt Landrum

February 27, 2023

5  out of  5
rating by Stephanie Colquitt Landrum
"The best"
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Dalton Williams

April 2, 2022

5  out of  5
rating by Dalton Williams
"Keith Holland and staff are wonderful! I just love speaking with Jaime and Susan with my insurance needs. If anyone is in need of insurance, go see them! Great rates for auto, life, home and more!"
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Andy Befort

March 19, 2022

5  out of  5
rating by Andy Befort
"Professional and Knowledgeable"
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Mike Callison

November 18, 2021

1  out of  5
rating by Mike Callison
"Rude staff"
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Scott Sager

November 20, 2020

5  out of  5
rating by Scott Sager
"Keith Holland helped a lot in getting my house repairs done from the tornado that came. State Farm reps was wonderful and everything I ask to be fixed was."
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D. eric Long

October 1, 2020

5  out of  5
rating by D. eric Long
"Excellent agent"
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Kennedy Nicholson

March 21, 2020

5  out of  5
rating by Kennedy Nicholson
"Great customer service! Saved me $100 a month on insurance. Highly recommend!"
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Mike Phillips

March 5, 2020

5  out of  5
rating by Mike Phillips
"Neighborly"
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Todd Hopper

September 17, 2019

5  out of  5
rating by Todd Hopper
"Very friendly and professional & very clean"
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Calvin Bozarth

April 4, 2019

4  out of  5
rating by Calvin Bozarth
"Kieth is great but the lady who works for him acts like she is doing you a favor by deeming to even talk to you."
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Jalon Alexander

November 25, 2017

5  out of  5
rating by Jalon Alexander
"Best insurance agent. You should give him a call."
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Emily Todd

May 4, 2017

1  out of  5
rating by Emily Todd
"I had been with State Farm-Keith Holland for 5 or 6 years, and out of those 5 or 6 years, I had two accidents. My first accident wasn't an issue as far as being handled because it was a minor fender bender. My second accident resulted in totaling my car. I understand that the agent isn't the only one involved when it comes to totaling a vehicle, but it was one of THE WORST experiences of my life. I was the one calling corporate every day because nothing was getting handled, and no one was following up. This went on for 30 DAYS! When everything was all said and done, I was told "you better be glad we didn't drop you Emily". At the time, all I wanted to do was leave my insurance company, but I felt bad because they'd just paid out for my car. My insurance went up, as expected, but close to one year later, my insurance went up $35 more dollars a month. When I called the find out why, no one called me back, so I dropped my insurance with State Farm and went with Geico. My insurance was set to come out the following day, at the new rate, so I would assume the new rate is covering the coming month. When I called my agent to find out when I would get my check back, I was told that I wouldn't be getting one back. He said that it was for last month. If I was paying for last month, then the new premium shouldn't come in effect until the next month's payment, and he said he understood, but I more than likely wouldn't be getting anything back. My last couple of years with this agent have been nothing but a nightmare. When your client, who pays EVERY month and is the reason you have a business, calls, you need to do everything you can to give them a solid answer. I'm not sure who/what is at fault, but I will NEVER go back to State Farm, and if I were to, it definitely wouldn't be with this agent."